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About Us
Lumb Bros (SM) Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@lumb-bros-das.co.uk.
Our Contact details:
Lumb Bros (SM) Ltd
18 deanway Manchester M40 9jh United Kingdom
Phone: 0161 681 5790
Fax:
Email: info@lumb-bros-das.co.uk
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We only accept credit and debit card payment.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
Shipping And Handling
< Order will be dispatched usually within two working days of payment clearing >
Delivery Schedule
We will normally send your order to you in 2 business days .
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us
If you need to reach us, please email us on info@lumb-bros-das.co.uk, alternatively, you can call on 0161 681 5790 (International +44 0161 681 5790) or fax us on or write to us at 18 deanway Manchester M40 9jh United Kingdom
Privacy Policy
Lumb Bros (SM) Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
If you are not happy for any reason with your order (return with in 14 days) please ring 0161 6815790 and obtain an authorisation to return the goods. We accept returns and offer full refunds however; we will charge for the shipping unless the item is faulty.Goods need to be in their original packaging, unused, and a mechantable condition we will give you a full refund. Returns for any special order items, purchases will be subject to a 15% restocking fee plus any shipping costs. The customer has to pay the return costs.
